Guest Experience Champion

Target; Exton (PA); On-site; USD 21,000 - 26,000; Full time

Job summary

Target is seeking a Guest Advocate to enhance guest experiences in a fast-paced store environment. You will greet guests, assist with finding products, and ensure smooth transactions while upholding store standards and safety protocols.

Ideal candidates are friendly, adaptable, and able to educate guests about services such as Drive Up, Order Pick Up, and loyalty programs. The role requires flexibility for nights, weekends, and holidays.

Qualifications

• Communicating effectively with guests and teammates.
• Welcoming and helpful attitude toward guests and team members.
• Strong attention to detail while prioritizing tasks.
• Willing to educate guests about products and services.
• Ability to communicate on multiple frequency devices and operate scanners and related tech.
• Capable of working independently and with a team.
• Able to stay focused in a fast-paced environment and handle multiple tasks.
• Resolve guest questions quickly on the spot.

Responsibilities

• Create an easy, inspiring and friendly guest experience by greeting and assisting guests.
• Help guests find what they need and resolve issues to ensure a smooth shopping experience.
• End every guest transaction with a sincere thank you and maintain accuracy.
• Support peers and adapt to business needs while remaining respectful.
• Promote store promos, loyalty programs, and how to use Target App features.

Skills

Communicating effectively

Welcoming attitude

Attention to detail

Educate guests

Operate handheld scanners

Independent work

Teamwork

Multi-tasking

Tools

Handheld scanners

Technology equipment

Job description

Target is seeking a Guest Advocate to enhance guest experiences in a fast-paced store environment. You will greet guests, assist with finding products, and ensure smooth transactions while upholding store standards and safety protocols.

Ideal candidates are friendly, adaptable, and able to educate guests about services such as Drive Up, Order Pick Up, and loyalty programs. The role requires flexibility for nights, weekends, and holidays.