Guest Experience Champion

McDonald's; Del City (OK); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Discounts & free meals

Paid time off

Tuition reimbursement

Training & advancement

Weekly direct deposit

401k plan

Health, dental, and vision insurance

Job summary

McDonald's in Del City, Oklahoma is seeking a Guest Experience Leader to ensure guests have a positive visit and feel valued. This role focuses on welcoming customers, resolving concerns, and promoting McDonald’s App promotions to enhance the guest experience.

You'll work with the team to maintain a clean, friendly restaurant, receive training, and grow through advancement opportunities while enjoying competitive pay and benefits.

Qualifications

• A humble and hospitable demeanor.
• Passion for helping and serving others (customers and fellow team members).
• A desire to learn and grow.
• The ability to communicate effectively and anticipate customer needs.

Responsibilities

• Lead the experience: Check in with guests and make sure they are enjoying themselves.
• Be the solution: Handle guest concerns and provide resolution to their satisfaction.
• Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment.
• Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features.

Skills

Humility

Customer service passion

Desire to learn

Effective communicator

Job description

McDonald's in Del City, Oklahoma is seeking a Guest Experience Leader to ensure guests have a positive visit and feel valued. This role focuses on welcoming customers, resolving concerns, and promoting McDonald’s App promotions to enhance the guest experience.

You'll work with the team to maintain a clean, friendly restaurant, receive training, and grow through advancement opportunities while enjoying competitive pay and benefits.