Guest Experience Leader: Delight Guests & Lead Team

McDonald’s; Liberty (MO); On-site; USD 20,000 - 23,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Paid time off

Tuition reimbursement

Training opportunities

Direct deposit

401k plan

Medical benefits

Job summary

McDonald’s Liberty, MO is seeking a Guest Experience Lead to ensure a positive guest journey, handle concerns, and lead a friendly team. The role focuses on delivering excellent service, promoting app features and promotions, and maintaining a clean, welcoming restaurant environment for every guest.

The ideal candidate embraces hospitality, communicates effectively, and is eager to learn and grow within a fast-paced McDonald’s setting.

Qualifications

• Friendly and hospitable demeanor.
• Passion for helping customers and colleagues.
• Willingness to learn and grow.
• Ability to communicate effectively and anticipate needs.

Responsibilities

• Lead the guest experience and ensure customers enjoy their visit.
• Address guest concerns and resolve issues to satisfaction.
• Collaborate with the team to maintain a welcoming, clean restaurant.
• Promote promotions and McDonald’s App features to guests.

Skills

Guest service

Communication

Teamwork

Customer focus

Job description

McDonald’s Liberty, MO is seeking a Guest Experience Lead to ensure a positive guest journey, handle concerns, and lead a friendly team. The role focuses on delivering excellent service, promoting app features and promotions, and maintaining a clean, welcoming restaurant environment for every guest.

The ideal candidate embraces hospitality, communicates effectively, and is eager to learn and grow within a fast-paced McDonald’s setting.