Guest Experience Lead: Service & Growth

McDonald's; Oklahoma City (OK); On-site; USD 17,908 - 20,360; Part time

Benefits offered by this job

Competitive pay between $13.00 - $14.78 per hour

Employee discounts and free meals

Paid sick leave and/or paid time off

Tuition reimbursement

Training and advancement opportunities

Weekly direct deposit

401k plan

Medical, dental, and vision benefits

Job summary

A leading fast-food chain is seeking a Guest Experience Leader in Oklahoma City, Oklahoma. This role focuses on ensuring guest satisfaction, resolving concerns, and promoting the restaurant's offerings. Ideal candidates will have a friendly demeanor, a passion for customer service, and effective communication skills. Benefits include competitive pay, employee discounts, paid time off, and more, all within a supportive work environment.

Qualifications

• Must possess a friendly and welcoming attitude.
• Desire to learn and grow within the company.

Responsibilities

• Check in with guests to ensure satisfaction.
• Handle guest concerns and provide resolutions.
• Work collaboratively with team members for a positive environment.
• Promote app features and benefits.

Skills

Humble and hospitable demeanor

Passion for helping and serving others

Effective communication

Anticipating customer needs

Job description

A leading fast-food chain is seeking a Guest Experience Leader in Oklahoma City, Oklahoma. This role focuses on ensuring guest satisfaction, resolving concerns, and promoting the restaurant's offerings. Ideal candidates will have a friendly demeanor, a passion for customer service, and effective communication skills. Benefits include competitive pay, employee discounts, paid time off, and more, all within a supportive work environment.