Guest Experience Champion

Target; Birmingham (AL); On-site; USD 18,000 - 25,000; Full time

Job summary

Target is seeking a Guest Advocate to assist guests and provide a welcoming experience at the store. You will help guests find products, answer questions, and promote services like order pick-up, drive-up, and loyalty enrollment.

The role emphasizes strong communication, a helpful attitude, and the ability to multitask in a busy environment while maintaining accuracy and safety standards.

Qualifications

• Excellent guest service mindset and communication skills.
• Ability to solve problems and respond to guest concerns.
• Willingness to work flexible hours, including peak times.
• Comfort with using store tech and devices to help guests.

Responsibilities

• Provide a welcoming guest experience and assist with customer needs.
• Explain current promos and store services to guests.
• Know and promote Target Loyalty benefits and assist with sign-up.
• Assist with checkout operations and maintain store cleanliness.
• Be knowledgeable about in-store and digital services to improve guest experience.

Skills

Guest interaction

Problem solving

Teamwork

Flexibility

Multitasking

Tools

Handheld scanners

Job description

Target is seeking a Guest Advocate to assist guests and provide a welcoming experience at the store. You will help guests find products, answer questions, and promote services like order pick-up, drive-up, and loyalty enrollment.

The role emphasizes strong communication, a helpful attitude, and the ability to multitask in a busy environment while maintaining accuracy and safety standards.