Guest-Experience Cashier & Hospitality Pro

Torchy; Houston (TX); On-site; USD 14,000 - 15,000; Full time

Benefits offered by this job

Pooled tips boost earnings

Discount for you and spouse

Benefits after 1 year (medical, dental

vision

401(k) after 6 months

PTO after 1 year

Torchy’s Family Foundation

Job summary

Torchy’s in Houston, TX is seeking a Hospitality Team Member to deliver warm, memorable experiences to every guest. You’ll greet guests, take orders, run food, and help keep the dining area clean and inviting, contributing to fast, friendly service that makes guests happy they chose Torchy’s.

You’ll learn the menu, stay aware of promotions, and work with managers and the kitchen to ensure accurate orders and proactive refills.

Qualifications

• Flexible schedule and availability required.
• Must meet state and local Food Handler and Alcohol Server certs by first day or per location timelines.
• Excellent guest service and communication skills.

Responsibilities

• Greet guests and take orders, ensuring fast, accurate transactions.
• Deliver food, run food to tables, and check guest satisfaction.
• Master the menu and promotions to make personalized recommendations.
• Maintain clean, inviting dining areas and teamwork with staff.
• Proactively offer refills and attend to guest needs.

Skills

Customer service

Communication

Active listening

Teamwork

Attention to detail

Education

Food Handler’s and Alcohol Server certifications

Tools

POS systems

Job description

Torchy’s in Houston, TX is seeking a Hospitality Team Member to deliver warm, memorable experiences to every guest. You’ll greet guests, take orders, run food, and help keep the dining area clean and inviting, contributing to fast, friendly service that makes guests happy they chose Torchy’s.

You’ll learn the menu, stay aware of promotions, and work with managers and the kitchen to ensure accurate orders and proactive refills.