Guest Experience Cashier & Food Runner

Torchy; Amarillo (TX); On-site; USD 14,000 - 18,000; Full time

Benefits offered by this job

Damn Good discounts

Benefits after 1 year

401(k) after 6 months

Paid Time Off after 1 year

Team member discounts

Job summary

Torchy’s is hiring for a Hospitality Team member in Amarillo, TX. You will greet guests, take orders, run food, and ensure a memorable dining experience with friendly, energetic service.

Gaining menu knowledge, delivering delightful hospitality, and maintaining guest satisfaction are core expectations. Roles involve teamwork, adaptability, and attention to detail in a fast-paced restaurant setting.

Qualifications

• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications.
• Certification(s) must be obtained by your first day or within the timeline required by your location.
• 2 years of work experience in customer service in restaurant/hospitality/retail (preferred).
• 2 years of experience using POS systems (preferred).

Responsibilities

• Greet guests, understand needs, offer suggestions, and ensure fast and accurate transactions.
• Deliver outstanding hospitality and make guests feel welcomed and valued.
• Learn menu and promotions to tailor recommendations to guests’ preferences and dietary needs.
• Run food to tables and ensure orders are correct and delivered promptly.
• Maintain neat, clean, and inviting guest areas.
• Collaborate with managers, kitchen, and Hospitality Team to resolve issues and ensure smooth service.

Skills

Customer service

Hospitality experience

Communication

Active listening

Tools

POS systems

Job description

Torchy’s is hiring for a Hospitality Team member in Amarillo, TX. You will greet guests, take orders, run food, and ensure a memorable dining experience with friendly, energetic service.

Gaining menu knowledge, delivering delightful hospitality, and maintaining guest satisfaction are core expectations. Roles involve teamwork, adaptability, and attention to detail in a fast-paced restaurant setting.