Guest Experience Cashier & Checkout Specialist

The Kroger Co.; Columbus (IN); On-site; USD 17,000 - 21,000; Full time

Job summary

The Kroger Co. in Columbus, IN is hiring a Cashier/Checker to deliver a welcoming shopping experience. You will greet customers, process transactions at the checkout, and ensure accuracy while following store policies and safety guidelines.

You will work with the POS system, handle various payment methods, and assist shoppers with questions about products and promotions. This role emphasizes honesty, integrity, and customer service excellence.

Qualifications

• Customer service experience required.
• Strong communication skills required.
• Basic math skills (counting, addition, subtraction).

Responsibilities

• Greet and assist customers in-store.
• Process transactions at the check lane accurately and quickly.
• Understand POS system and handle cash, checks, and cards per policy.
• Adhere to cash limits, loss prevention, and safety guidelines.
• Follow guidelines for restricted items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay informed about current and upcoming ads.
• Adhere to food safety regulations and safety procedures.
• Identify unsafe conditions and notify management.
• Maintain equipment and report repairs.
• Create a welcoming environment and answer product questions.
• Follow all laws and company guidelines.
• Work cooperatively in fast-paced, high-stress environments.
• Manage conflicts calmly and professionally.
• Protect customer and business information with honesty.
• Follow directions and seek assistance when needed.
• Provide support to minors, people with special needs, and older adults.
• Perform essential duties with or without reasonable accommodation.

Skills

Customer service experience

Effective communication

Knowledge of basic math

Job description

The Kroger Co. in Columbus, IN is hiring a Cashier/Checker to deliver a welcoming shopping experience. You will greet customers, process transactions at the checkout, and ensure accuracy while following store policies and safety guidelines.

You will work with the POS system, handle various payment methods, and assist shoppers with questions about products and promotions. This role emphasizes honesty, integrity, and customer service excellence.