Guest Experience Cashier

Kroger Family of Companies; Rochester (MI); Vor Ort; USD 17.000 - 22.000; Vollzeit

Zusammenfassung

Kroger Family of Companies in Rochester, MI is seeking a friendly cashier/ checker to create an outstanding customer experience through welcoming service and accurate checkout. You will greet customers, handle transactions, and support store operations in a fast-paced environment.

Responsibilities include processing diverse payment methods, adhering to safety and loss-prevention policies, and providing product assistance.

Qualifikationen

• Customer service experience required.
• Strong communication and listening skills.
• Basic math including counting, addition and subtraction.

Aufgaben

• Greet, engage and assist customers.
• Process transactions quickly, accurately and efficiently.
• Operate POS system and handle cash, checks, credit/debit, SNAP EBT, vouchers and coupons per policy.
• Follow cash-handling limits and loss-prevention guidelines.
• Adhere to restricted sale item guidelines (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to Scan Coordinator.
• Follow policies for stamps, gift cards and coupons.
• Stay current with store ads and promotions.
• Uphold food safety regulations and safety procedures.
• Identify unsafe conditions and report to management; participate in safety programs.
• Perform routine equipment checks and notify about repairs.
• Create welcoming environment and assist with product questions.
• Follow all laws and company guidelines.
• Maintain composure in high-paced environments and manage conflicts calmly.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help when needed to resolve issues.
• Support minors, individuals with special needs, and older adults.
• Perform essential job functions with or without reasonable accommodation.

Kenntnisse

Customer service

Effective communication

Basic math

Jobbeschreibung

Kroger Family of Companies in Rochester, MI is seeking a friendly cashier/ checker to create an outstanding customer experience through welcoming service and accurate checkout. You will greet customers, handle transactions, and support store operations in a fast-paced environment.

Responsibilities include processing diverse payment methods, adhering to safety and loss-prevention policies, and providing product assistance.