Guest Experience & Call Concierge

Station Casinos; Las Vegas (NV); On-site; USD 32,000 - 42,000; Full time

Job summary

Station Casinos in Las Vegas is seeking a PBX Operator to answer incoming calls in a professional and courteous manner. You will assist guests, direct calls to the appropriate departments, and represent the spirit of service Station Casinos is known for.

The role emphasizes friendly communication, teamwork, and a positive attitude, with a focus on delivering excellent phone demeanour and guest experience.

Qualifications

• 1 year of previous experience as PBX Operator preferred.
• Candidates should be friendly and outgoing with a great personality.
• Must be a team player with a positive attitude and have excellent phone demeanour and communications skills.

Responsibilities

• Answer all incoming phone calls in a professional, helpful, and courteous manner.
• Assist Guests and direct calls to appropriate departments.

Skills

Friendly and outgoing

Team player

Positive attitude

Excellent communication skills

Tools

PBX system

Job description

Station Casinos in Las Vegas is seeking a PBX Operator to answer incoming calls in a professional and courteous manner. You will assist guests, direct calls to the appropriate departments, and represent the spirit of service Station Casinos is known for.

The role emphasizes friendly communication, teamwork, and a positive attitude, with a focus on delivering excellent phone demeanour and guest experience.