Guest Experience Café Lead & Team Coach

lifetime; Biltmore (TN); On-site; USD 52,000 - 62,000; Full time

Job summary

Life Time is hiring an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily operations. You will coach the team, ensure food safety, and align with Life Time standards to drive performance and guest satisfaction.

Ideal candidates bring 1–2 years of leadership in fast-casual settings, strong hospitality passion, and experience with inventory, scheduling, and POS systems. This is a full-time, on-site role at Life Time cafés.

Qualifications

• High School Diploma or equivalent required.
• ServSafe Manager certification or equivalent.
• CPR/AED certification required.

Responsibilities

• Leads day-to-day café operations with hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team members to deliver exceptional guest experiences.
• Partners with the Café Leader to manage labor, food costs, inventory, and financial performance.
• Supports hiring, onboarding, and ongoing development of team members.
• Ensures food safety, cleanliness, and Life Time brand standards on every shift.

Skills

Leadership

Hospitality

Coaching

POS Systems

Food Safety

Inventory

Education

High School Diploma

Tools

ServSafe

Job description

Life Time is hiring an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily operations. You will coach the team, ensure food safety, and align with Life Time standards to drive performance and guest satisfaction.

Ideal candidates bring 1–2 years of leadership in fast-casual settings, strong hospitality passion, and experience with inventory, scheduling, and POS systems. This is a full-time, on-site role at Life Time cafés.