Café Operations Lead—Guest Experience

Life Time Inc.; Virginia (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team.

This role blends service leadership with operational know-how to keep the café running smoothly and in line with Life Time’s hospitality standards. You will coach staff, ensure food safety, manage labor and inventory with a focus on guest satisfaction, and contribute to cost control and service recovery

Qualifications

• Leadership in a fast-paced café environment.
• Experience with POS systems, food handling, and inventory processes.
• ServSafe Manager certification or equivalent.
• CPR/AED certification.
• 1-2 years of leadership experience in a fast-casual or café setting.
• College degree in business, culinary arts, hospitality, or related field (preferred).

Responsibilities

• Leads day-to-day café operations with focus on hospitality, service standards, and shift execution.
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations.
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance.
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture.
• Ensures all food safety, cleanliness, and Life Time brand standards on every shift.

Skills

Hospitality

Guest engagement

Team leadership

Coaching

Communication

Organizational skills

POS systems

Food handling

Inventory processes

Education

High School Diploma

Tools

POS systems

Job description

Life Time Inc. is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences, leading daily operations, and developing a high-performing team.

This role blends service leadership with operational know-how to keep the café running smoothly and in line with Life Time’s hospitality standards. You will coach staff, ensure food safety, manage labor and inventory with a focus on guest satisfaction, and contribute to cost control and service recovery