Guest Experience Bowler & Service Concierge

Dave & Buster's Inc.; Alpharetta (GA); On-site; USD 10,000 - 15,000; Part time

Benefits offered by this job

50% off food

50% off beverages

Unlimited gameplay

Tuition reimbursement

New center opening team

Rewards program

Paid time off

Family fund

Certified trainer

Job summary

Main Event is hiring Bowl Attendants in Alpharetta, GA. You will greet guests, guide them through activities, and ensure a fun, safe bowling experience. You’ll manage shoe fitting, lane setup, and assist with on-site systems while delivering excellent guest service.

Join a dynamic team with great perks and opportunities for growth. The role emphasizes energy, safety, teamwork, and a memorable guest experience at our bowling center.

Qualifications

• Prior food and beverage or retail experience is a plus but not required.
• Guest-focused mindset and positive energy are essential.
• Teamwork is a must and collaboration with staff is key.
• Strong problem-solving and multi-tasking abilities are needed.
• Ability to learn and use multiple customer service systems.
• Clear communication with management, teammates, and guests.
• Availability to work days, nights, and weekends.

Responsibilities

• Uphold cleanliness and safety standards.
• Greet guests and act as a FUN ambassador.
• Promote and recommend activities based on guest needs and availability.
• Troubleshoot and handle lane malfunction calls.
• Issue and clean bowling shoes; keep desk organized.
• Escort guests to lanes and assist with lane setup and ball selection.
• Ensure guests follow bowling safety guidelines.
• Process payments and welcome guests back.
• Maintain a clean bowl desk and lanes, complete side duties.

Skills

Guest focus

Teamwork

Problem solving

Multitasking

Systems training

Communication

Flexible hours

Job description

Main Event is hiring Bowl Attendants in Alpharetta, GA. You will greet guests, guide them through activities, and ensure a fun, safe bowling experience. You’ll manage shoe fitting, lane setup, and assist with on-site systems while delivering excellent guest service.

Join a dynamic team with great perks and opportunities for growth. The role emphasizes energy, safety, teamwork, and a memorable guest experience at our bowling center.