Guest Experience Ambassador - Fun, Safe Bowling & Service

Dave & Buster's Inc.; Shenandoah (IA); On-site; USD 9,600 - 17,000; Part time

Benefits offered by this job

50% off food, beverages, activities, &

Unlimited gameplay

Tuition reimbursement

Internal promotions

New center opening team

Rewards and recognition program

Benefits and PTO

Family Fund

Certified trainer program

Job summary

Main Event Entertainment is seeking a friendly Bowl Attendant to welcome guests, explain activities, and ensure a fun, safe bowling experience. You will assist with lane setup, shoe cleaning, and guest guidance while handling payments and maintaining a clean, organized bowl desk and lanes.

Daily duties emphasize guest engagement, safety, and using multiple systems. Availability across days, nights, and weekends is needed to support varied center schedules and promotions.

Qualifications

• Experience in guest service is a plus.
• Ability to learn and use multiple systems.
• Strong problem-solving and multi-tasking skills.
• Excellent communication with guests and team.
• Must be available days, nights, and weekends.

Responsibilities

• Uphold cleanliness and safety standards.
• Welcome guests and act as a FUN ambassador.
• Promote activities based on guest needs.
• Troubleshoot lane malfunctions.
• Issue and clean bowling shoes.
• Escort guests to lanes and assist with setup.
• Ensure safety standards are followed.
• Process payment transactions and greet guests returning.
• Maintain bowl desk and lanes.

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

Systems knowledge

Communication

Weekend availability

Job description

Main Event Entertainment is seeking a friendly Bowl Attendant to welcome guests, explain activities, and ensure a fun, safe bowling experience. You will assist with lane setup, shoe cleaning, and guest guidance while handling payments and maintaining a clean, organized bowl desk and lanes.

Daily duties emphasize guest engagement, safety, and using multiple systems. Availability across days, nights, and weekends is needed to support varied center schedules and promotions.