Guest Experience & Bell Operations Leader

Hyatt Hotels Corporation; Idaho; On-site; USD 68,000 - 72,000; Full time

Benefits offered by this job

Health Benefits - after 30 days!

Winter- Ski Pass to Stowe Mountain Resort

Summer- Golf Membership to Stowe Country Club

Complimentary and discounted stays at Hyatt Hotels worldwide

Onsite Fitness Membership

Employee discounts at the Spa & Restaurant Outlets

Job summary

A leading hotel chain is seeking a Guest Services Manager to oversee day-to-day operations at the Lodge at Spruce Peak. This role involves ensuring the highest levels of guest service while managing the bell/valet and guest services departments. Candidates should have a hospitality background, managerial skills, and at least 2 years of supervisory experience. Benefits include health coverage, ski passes, and opportunities for professional growth in a beautiful mountain setting.

Qualifications

• Hospitality or guest service background is required.
• Minimum 2 years supervisory or management background required.
• Proven commitment to health and safety.

Responsibilities

• Ensure highest levels of guest service at the Lodge.
• Maintain efficient operation of bell/valet and guest services.
• Support good public and employee relations.

Skills

Managerial skills

Strong guest service record

Team leadership abilities

Flexibility and adaptability

Education

Hospitality Management Degree or Diploma

Job description

A leading hotel chain is seeking a Guest Services Manager to oversee day-to-day operations at the Lodge at Spruce Peak. This role involves ensuring the highest levels of guest service while managing the bell/valet and guest services departments. Candidates should have a hospitality background, managerial skills, and at least 2 years of supervisory experience. Benefits include health coverage, ski passes, and opportunities for professional growth in a beautiful mountain setting.