Guest Experience Bell Attendant - Luggage & Concierge (Flexible Hours)

DoubleTree by Hilton Hotel Little Rock; Little Rock (AR); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Health Insurance available on first of

On Demand Pay

Pet Insurance

401k Plan

Hotel Discounts

Shoe Subsidy (Shoes for Crews)

Paid holidays

Paid time off

Birthday/Anniversary days off

Job summary

Waterford Hotel Group is seeking a Bell person to provide luggage handling and transportation services, greeting guests and assisting with check-in/check-out while maintaining a clean bell area. The role requires attention to detail, customer service, and flexibility in working hours.

Responsibilities include welcoming guests, offering local information, coordinating with hotel departments, and ensuring guest safety.

Qualifications

• Greet guests warmly, provide hotel information and local details.
• Deliver luggage handling and assist with transportation arrangements.
• Support check-in/check-out procedures and lobby upkeep.

Responsibilities

• Greet guests warmly upon arrival and departure.
• Provide information about hotel, amenities and local information.
• Answer guest inquiries and address their needs in a timely and courteous manner.
• Assist with transportation arrangements and valet parking.
• Assist with check-in and check-out procedures.
• Maintain a clean and organized lobby and bell area.
• Ensure safety and security of guests and their belongings.
• Coordinate with other hotel departments to ensure smooth guest service.

Skills

Attention to detail

Time management

Customer service

Friendly demeanor

Alcohol policy knowledge

Alcohol certification

Teamwork

Flexible schedule

Self-motivation

Physical stamina

Background check

Follow instructions

Job description

Waterford Hotel Group is seeking a Bell person to provide luggage handling and transportation services, greeting guests and assisting with check-in/check-out while maintaining a clean bell area. The role requires attention to detail, customer service, and flexibility in working hours.

Responsibilities include welcoming guests, offering local information, coordinating with hotel departments, and ensuring guest safety.