Guest Experience Bell Attendant

Colonial Group; Houston (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401K

Life insurance

Bonus opportunities

Tuition assistance

Paid time off

Job summary

Parking Management Company is seeking a Bell Attendant to provide exceptional guest service, assist with luggage, coordinate transportation, and support front desk operations. The role requires a professional, welcoming demeanor and the ability to respond quickly to guest needs.

Responsibilities include ensuring smooth arrivals and departures, maintaining a tidy lobby, and assisting during emergencies. Some positions may require night, weekend, or holiday shifts.

Qualifications

• High school diploma or GED required; hospitality experience beneficial.
• Strong customer service and communication skills essential.
• Professional and welcoming demeanor expected at all times.

Responsibilities

• Assist guests with luggage handling and support check-in/check-out for a smooth experience.
• Arrange transportation and provide local recommendations to guests.
• Handle guest requests promptly with a professional presence.
• Maintain lobby and bell stand in a clean, organized, welcoming state.
• Follow safety procedures for handling belongings and assist during emergencies.
• Support other tasks as needed and attend required trainings.

Skills

Customer service

Communication

Hospitality

Education

High school diploma or GED

Job description

Parking Management Company is seeking a Bell Attendant to provide exceptional guest service, assist with luggage, coordinate transportation, and support front desk operations. The role requires a professional, welcoming demeanor and the ability to respond quickly to guest needs.

Responsibilities include ensuring smooth arrivals and departures, maintaining a tidy lobby, and assisting during emergencies. Some positions may require night, weekend, or holiday shifts.