Guest Experience Bell Attendant

Heritage Hotels & Resorts, Inc.; Santa Fe (NM); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

401k match

Employee discounts

Free meals during shifts

Free employee parking

Growth opportunities

Job summary

Heritage Hotels & Resorts, Inc. seeks a friendly Bell Attendant in Santa Fe, NM, to be the first and last touchpoint for guests. You will greet guests, assist with luggage and transportation, and share recommendations on amenities and local attractions.

A strong focus on safety and professional presentation is required. Ideal candidates bring hospitality experience, excellent communication, and a service mindset.

Qualifications

• Hospitality experience is a plus.
• Strong communication, customer service, and problem-solving skills.

Responsibilities

• Greet guests upon arrival and departure.
• Assist guests with luggage and transportation.
• Provide recommendations on amenities, dining, and local attractions.
• Address guest needs and resolve concerns promptly and professionally.
• Maintain safety, ADA accessibility standards, and a polished appearance.

Skills

Hospitality experience

Communication skills

Customer service

Job description

Heritage Hotels & Resorts, Inc. seeks a friendly Bell Attendant in Santa Fe, NM, to be the first and last touchpoint for guests. You will greet guests, assist with luggage and transportation, and share recommendations on amenities and local attractions.

A strong focus on safety and professional presentation is required. Ideal candidates bring hospitality experience, excellent communication, and a service mindset.