Guest Experience Bell Attendant

hriproperties; New Orleans (LA); On-site; USD 26,000 - 34,000; Full time

Job summary

Hilton St. Charles in New Orleans' Garden District seeks a Bell Attendant to deliver exceptional guest service. This full-time Front Office role involves greeting guests, assisting with luggage, and guiding arrivals and departures while maintaining a welcoming atmosphere.

Candidate should have a high school diploma (preferred) and prior hotel or customer service experience. The position requires a neat, professional demeanor and the ability to lift up to 75 lbs, with weekend and holiday shifts

Qualifications

• Excellent communication and interpersonal skills.
• Friendly, professional and customer-focused demeanor.
• Ability to lift, push, and pull up to 75 lbs.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet guests upon arrival and assist with luggage and personal items.
• Escort guests to rooms, provide property information, and explain amenities.
• Deliver luggage, packages, and other guest items promptly and professionally.
• Maintain cleanliness and organization of lobby, entryways, and bell storage areas.
• Coordinate with the Front Desk to ensure smooth guest arrivals and departures.
• Perform additional duties as assigned by management.

Skills

Communication

Interpersonal skills

Customer-focused

Physical ability

Flexible schedule

Education

High school diploma or equivalent

Job description

Hilton St. Charles in New Orleans' Garden District seeks a Bell Attendant to deliver exceptional guest service. This full-time Front Office role involves greeting guests, assisting with luggage, and guiding arrivals and departures while maintaining a welcoming atmosphere.

Candidate should have a high school diploma (preferred) and prior hotel or customer service experience. The position requires a neat, professional demeanor and the ability to lift up to 75 lbs, with weekend and holiday shifts