Bellman

Hilton New Orleans/St. Charles Avenue; New Orleans (LA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-site restaurant Luke

24-hour fitness center

Valet parking

Pet-friendly accommodations

Job summary

Hilton New Orleans/St. Charles Avenue is seeking a Bell Attendant to provide outstanding guest service in the Front Office. You will assist with luggage, escort guests to rooms, and share information about amenities and local attractions.

The role requires a friendly, professional demeanor, strong communication, and the ability to lift up to 75 lbs. Flexible weekend and holiday hours are included in this full-time position.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Prior hotel or customer service experience preferred.
• Experience: In a hospitality or service-oriented role a plus.

Responsibilities

• Greet guests upon arrival and assist with luggage and personal items.
• Escort guests to rooms, provide property information, and explain amenities.
• Deliver luggage, packages, and other guest items promptly and professionally.
• Maintain cleanliness and organization of lobby, entryways, and bell storage areas.
• Coordinate with the Front Desk to ensure smooth guest arrivals and departures.
• Perform additional duties as assigned by management.

Skills

Excellent communication

Interpersonal skills

Customer-focused

Lifting ability 75 lbs

Flexibility with shifts

Education

High school diploma or equivalent

Job description

252 rooms | 10,119 sq. ft. meeting/event space. Amenities include: on-site restaurant (Luke), 24-hour fitness center, business center, valet parking, pet-friendly accommodations. Set in New Orleans' Garden District, Hilton St. Charles blends historic character with modern hospitality. With strong event capabilities and dynamic food and beverage offerings, it provides an engaging environment for hospitality professionals serving both business and leisure travelers.

Job Description

The Bell Attendant is responsible for providing exceptional guest service by assisting with luggage, transportation, and general guest needs. This role creates a welcoming first and last impression for guests while maintaining professionalism, courtesy, and efficiency at all times.

Position Details

Job Title: Bell Attendant- Full Time

Department: Front Office

Supervision Exercised: None

Supervision Received: Guest Services Manager

Minimum Requirements

• Education: High school diploma or equivalent preferred.
• Experience: Prior hotel or customer service experience preferred.
• Experience: In a hospitality or service-oriented role a plus.

Skills and Knowledge

• Excellent communication and interpersonal skills.
• Friendly, professional, and customer-focused demeanor.
• Ability to lift, push, and pull up to 75 lbs.
• Flexibility to work various shifts, including weekends and holidays.

Job Duties

• Greet guests upon arrival and assist with luggage and personal items.
• Escort guests to rooms, provide property information, and explain amenities.
• Deliver luggage, packages, and other guest items promptly and professionally.
• Maintain cleanliness and organization of lobby, entryways, and bell storage areas.
• Coordinate with the Front Desk to ensure smooth guest arrivals and departures.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.