Houseperson (Union)-2

Golden Entertainment, Inc.; Northern, Laughlin (KY, NV); On-site; USD 17,000 - 22,000; Full time

Job summary

Aquarius Gaming, LLC in Laughlin, NV is seeking a Houseperson to keep guest rooms and public areas clean and welcoming. You respond promptly to requests, deliver amenities, and help ensure an exceptional guest experience through attention to detail and a service-first mindset.

The role supports daily operations in a fast-paced hospitality environment. Candidates should be 18+, able to lift, and willing to work as part of a team.

Qualifications

• 3+ months of experience in a similar role or transferable hospitality tasks.
• Ability to follow instructions in a fast-paced environment.
• Strong communication and teamwork skills.
• Willingness to obtain and maintain work cards and pass background checks if required.

Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Empty Guest Room Attendant carts and assist with removal of trash and soiled linen
• Clean public and back-of-house areas including floors, stairwells, elevators, mirrors, and fixtures
• Deliver and retrieve guest items such as rollaway beds, cribs, refrigerators, coffee pots, and toiletries
• Restock locker rooms, supply closets, and deliver cleaning products and equipment to Guest Room Attendants
• Ensure compliance with gaming laws and internal controls, policies and procedures, Title 31, and federal regulations if applicable
• Provide outstanding guest service in a timely manner to guests and team members
• Perform other duties as assigned

Skills

Guest service mindset

Teamwork

Clear communication

Education

High School Diploma or equivalent

Job description

At Aquarius Gaming, LLC , we don’t just offer jobs — we build careers. In a business that’s often about flash, we’re the real deal. With a diverse portfolio of hospitality, gaming, and entertainment properties, we’re powered by people who are passionate, reliable, and ready to make an impact. Whether you're just starting out or looking to take your career to the next level, you’ll find real opportunities here — and a team that’s as invested in your success as you are.

Job Description Summary

Summary: As a Houseperson, you are essential to creating a clean, comfortable, and welcoming environment for every guest. You respond promptly to requests by delivering amenities and special items, helping ensure an exceptional guest experience. Your attention to detail and service-first mindset help keep daily operations running smoothly and guests coming back.

Essential Functions and Responsibilities

• Provide timely and courteous guest service consistent with the company's guest service culture
• Empty Guest Room Attendant carts throughout the shift and assist with removal of trash and soiled linen
• Clean public and back-of-house areas, including floors, stairwells, elevators, walls, mirrors, and fixtures
• Deliver and retrieve guest items such as rollaway beds, cribs, refrigerators, coffee pots, and requested toiletries
• Restock and maintain locker rooms, supply closets, and deliver cleaning products and equipment to Guest Room Attendants
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
• Perform other duties as assigned

Qualifications

• 3+ months of experience in a similar role or transferable skills in a related environment
• Ability to follow instructions and complete tasks accurately in a fast-paced environment
• Strong communication skills and willingness to work as part of a team
• Bilingual abilities preferred
• Committed to fostering a respectful, inclusive, and safety-conscious work environment

Requirements

• At least 18 years of age
• High School Diploma or equivalent required
• English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States
• Work Cards None

Physical Requirements

• Regularly push/pull up to 70lbs
• Regularly lift and/or carry up to 50lbs at floor, knee, waist, and chest levels
• Regularly squat, kneel, reach, bend, twist
• Constantly standing and walking
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Ability to distinguish between shades of color
• Ability to use tools or equipment requiring a high degree of dexterity
• Ability to ascend and descend stairs

Work Environment

• Potential Conditions
• Indoor
• Outdoor
• Smoky
• Noisy
• Extreme hot cold temperatures
• Slippery surfaces
• Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.

Whether you're drawn to Laughlin’s riverfront energy or the excitement of 24-hour gaming, you’ll find fun, growth, and connection at Aquarius and Edgewater. Our teams deliver exceptional service and unforgettable experiences—every shift, every day.

Located along the Colorado River, Aquarius and Edgewater Casino Resorts are pillars of Laughlin hospitality—offering spectacular views, entertainment, dining, and gaming excitement. From bingo to blackjack, steakhouse to sports bar, our properties offer variety, but it’s our people who make the experience memorable. We foster a culture of teamwork, recognition, and pride—where your contributions matter and careers flourish in an environment that’s welcoming, fast-paced, and fun.