Guest Experience Associate - Travel Plaza

Applegreen Travel Plazas; Monroe Township (NJ); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Flexible Schedules

401 (k) with Company Match

Earned Wage Access – Pay on Demand

Employee Referral Bonus

Meal Discount

Pet Insurance

Job summary

Applegreen USA Welcome Centers Central Services is seeking a Team Member to deliver exceptional customer service at our travel plazas in the Northeast and Midwest. You will handle payments, stock, and food preparation while ensuring cleanliness and safety standards.

The role supports flexible schedules and interaction with customers across busy travel venues. Join a team committed to refreshing travelers on their journey and providing a positive guest experience.

Qualifications

• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Responsibilities

• Provide exceptional customer service to travelers.
• Operate POS system and handle payments accurately.
• Prepare and serve quality food and maintain food safety standards.
• Stock, clean, and sanitize workstation and equipment.
• Cross-sell and up-sell products to customers.
• Maintain product knowledge and comply with brand standards.
• Follow company policies and procedures and perform other duties as assigned.

Skills

Customer service

Cash handling

Job description

Applegreen USA Welcome Centers Central Services is seeking a Team Member to deliver exceptional customer service at our travel plazas in the Northeast and Midwest. You will handle payments, stock, and food preparation while ensuring cleanliness and safety standards.

The role supports flexible schedules and interaction with customers across busy travel venues. Join a team committed to refreshing travelers on their journey and providing a positive guest experience.