Guest Experience Associate - Retail (Part-Time)

Dollar Tree; Phelps (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar in Kentucky is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help maintain stock and store cleanliness.

The role requires strong customer service, organizational, and communication skills, with physical tasks including lifting up to 50 lbs. We offer benefits and opportunities for growth while supporting a safe, friendly store environment.

Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked, and recover merchandise.
• Receive merchandise and help with unloading trucks, stock replenishment.
• Ensure a positive, safe, and respectful environment with customers and staff.
• Maintain cleanliness throughout the store, including bathrooms, floors, and trash.
• Other duties as assigned.

Skills

Customer service

Retail experience

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

Family Dollar in Kentucky is seeking a part-time Customer Service Associate to deliver a great shopping experience. You will assist customers, handle transactions at the register, and help maintain stock and store cleanliness.

The role requires strong customer service, organizational, and communication skills, with physical tasks including lifting up to 50 lbs. We offer benefits and opportunities for growth while supporting a safe, friendly store environment.