Guest Experience Associate - Part-Time Front Desk

FirstService Residential; South Lake Tahoe (CA); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Medical, dental, and vision plans (50+

Part time 20+ hours qualify for dental

401K match

Time off including vacation, sick, and

Job summary

FirstService Residential is seeking a Part-Time Front Desk Associate in South Lake Tahoe to manage daily front desk operations with a focus on welcoming members and guests.

The 20-hour weekly schedule includes weekends and some weekday hours; the role emphasizes high-level customer service, phone handling, and coordination with the Operations Manager.

The position offers a comprehensive benefits package and opportunities to support events and office operations.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of customer service experience.
• Excellent written and verbal communication.
• Ability to handle multiple tasks and stay organized.
• Reliable transportation and flexible schedule.

Responsibilities

• Greet members and guests with high-level customer service.
• Answer phones and route calls appropriately.
• Issue amenity access cards, boat stickers, and parking permits.
• Assist training of current and new associates.
• Maintain association bulletin boards.
• Coordinate setup for social events and club activities.

Skills

Customer service excellence

Strong communication

Multitasking

Detail orientation

Independent worker

Professional demeanor

Schedule flexibility

Microsoft Office

Education

High school diploma or equivalent

2 years customer service experience

Tools

Microsoft Office

Job description

FirstService Residential is seeking a Part-Time Front Desk Associate in South Lake Tahoe to manage daily front desk operations with a focus on welcoming members and guests.

The 20-hour weekly schedule includes weekends and some weekday hours; the role emphasizes high-level customer service, phone handling, and coordination with the Operations Manager.

The position offers a comprehensive benefits package and opportunities to support events and office operations.