Guest Experience Associate - Immersive Exhibition Launch

Insight Global; Columbus (OH); On-site; USD 22,000 - 28,000; Full time

Job summary

Insight Global is hiring Customer Service Associates for an exciting event in Columbus, Ohio, running from November 4, 2026 to December 31, 2026 at Polaris Fashion Place Mall. Join the operations team for the launch and daily management of the immersive exhibition.

You will greet visitors, handle ticketing and inquiries, scan and sell tickets with POS systems, operate the gift shop, manage sales and restock merchandise, and support opening/closing procedures.

Qualifications

• Prior customer service or retail experience preferred.
• Comfortable handling POS systems and basic inventory tasks.

Responsibilities

• Greet and assist visitors with ticketing and general inquiries
• Scan and sell tickets using POS systems
• Provide information about the exhibition and ensure a welcoming environment
• Operate the gift shop, manage sales, and restock merchandise
• Maintain cleanliness and organization of retail space
• Serve as a key holder: responsible for opening and closing procedures
• Monitor inventory and communicate stock needs

Skills

Customer service

Retail experience

Tools

POS systems

Job description

Insight Global is hiring Customer Service Associates for an exciting event in Columbus, Ohio, running from November 4, 2026 to December 31, 2026 at Polaris Fashion Place Mall. Join the operations team for the launch and daily management of the immersive exhibition.

You will greet visitors, handle ticketing and inquiries, scan and sell tickets with POS systems, operate the gift shop, manage sales and restock merchandise, and support opening/closing procedures.