Guest Experience Associate – Hotel Front Desk (Part-Time)

AC Hotel – Cincinnati at Liberty Center; Ohio; On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Paid vacation/sick time

Holidays 1/2 pay when worked

Hotel room discounts

401(k) with company contribution

Employee Assistance Program

Job summary

AC Hotel – Cincinnati at Liberty Center is seeking a Guest Service Representative to join our Front Desk team in Liberty Township, OH. This role supports check-in/check-out, handles guest requests, and delivers a welcoming experience. Training is provided, with wage increases at 30, 60, and 90 days based on performance.

The position offers competitive hourly pay, part-time hours, and opportunities to grow within the hotel. Join a team-focused environment where guest satisfaction is a priority.

Qualifications

• Friendly, positive attitude with strong customer service skills.
• Ability to multitask and work in a fast-paced environment.
• Strong communication and professional approach to guest concerns.
• Basic computer skills and ability to stand for extended periods.

Responsibilities

• Serve as the first point of contact for guests, creating a welcoming experience.
• Greet and assist guests during check-in and check-out, ensuring smooth service.
• Handle guest requests, inquiries, and reservations with professionalism.
• Coordinate with Housekeeping, Maintenance, and Sales to ensure seamless operations.
• Manage front desk duties including payments and room assignments.

Job description

AC Hotel – Cincinnati at Liberty Center is seeking a Guest Service Representative to join our Front Desk team in Liberty Township, OH. This role supports check-in/check-out, handles guest requests, and delivers a welcoming experience. Training is provided, with wage increases at 30, 60, and 90 days based on performance.

The position offers competitive hourly pay, part-time hours, and opportunities to grow within the hotel. Join a team-focused environment where guest satisfaction is a priority.