Guest Experience Specialist: Golf & Reservations

Topgolf Payroll Services; El Segundo (CA); On-site; USD 23,000 - 30,000; Part time

Benefits offered by this job

Free Play

Half-price food

Health benefits

Dental

Vision

401(k) match

Mental health benefits

Job summary

Topgolf Entertainment Group in El Segundo, CA is hiring Playmakers to welcome guests, assist with check-in and reservations, and share information about the venue and promotions. You will help with golf clubs, maintain an organized venue, and upsell retail items.

Ideal candidates excel in customer service, work well in teams, and can use basic computer systems for reservations. Physical tasks include lifting golf bags and equipment as needed.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Communication

Teamwork

Reservations

Physical ability

Job description

Topgolf Entertainment Group in El Segundo, CA is hiring Playmakers to welcome guests, assist with check-in and reservations, and share information about the venue and promotions. You will help with golf clubs, maintain an organized venue, and upsell retail items.

Ideal candidates excel in customer service, work well in teams, and can use basic computer systems for reservations. Physical tasks include lifting golf bags and equipment as needed.