Guest Experience Associate - Fast-Paced Entertainment

RPM Raceway; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

RPM Raceway Chicago is seeking friendly Guest Service Representatives to welcome guests, process check-ins, and help manage reservations in a fast-paced entertainment venue. You will answer questions, resolve concerns with professionalism, and ensure accurate transactions while contributing to a memorable guest experience.

Ideal candidates have outstanding communication, a positive attitude, and the ability to multitask in a lively environment.

Qualifications

• Outstanding communication and interpersonal skills.
• Positive attitude and strong attention to detail.
• Ability to multitask in a fast-paced environment.
• Cash handling and customer service experience preferred.
• Availability to work evenings, weekends, and holidays.

Responsibilities

• Welcome guests and provide exceptional customer service.
• Assist with check-in, reservations, and attraction registration.
• Answer guest questions and resolve concerns with professionalism.
• Process transactions accurately and efficiently.
• Help create a fun, positive, and memorable experience for every guest.

Skills

Communication

Customer service

Multitasking

Cash handling

Evenings/weekends

Job description

RPM Raceway Chicago is seeking friendly Guest Service Representatives to welcome guests, process check-ins, and help manage reservations in a fast-paced entertainment venue. You will answer questions, resolve concerns with professionalism, and ensure accurate transactions while contributing to a memorable guest experience.

Ideal candidates have outstanding communication, a positive attitude, and the ability to multitask in a lively environment.