Guest Experience Associate — Evenings & Weekends

AEG Worldwide; Carson (CA); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Galaxy Park, operated by AEG Worldwide, seeks a Guest Services Representative to deliver an outstanding guest experience. You will welcome guests, provide venue information, handle inquiries, and assist with registrations and bookings.

The role requires standing for long periods, processing payments, and ensuring safety protocols inside the venue. Evening, weekend work and high-school diploma with 1–2 years of experience are expected.

Qualifications

• Minimum education level: High School Diploma or equivalent.
• 1–2 years of related work experience.
• Ability to operate basic office equipment and MS Office.
• Must be able to stand for at least 6 hours and withstand weather.
• Must be able to work evenings, weekends and holidays.

Responsibilities

• Provide excellent customer service and welcome guests.
• Answer inquiries in person, by phone or email; escalate when needed.
• Process POS transactions and assist with program registrations and bookings.
• Adhere to facility protocols and report safety concerns.
• Assist with setup/breakdown of equipment across courts and spaces.

Skills

Customer service

MS Office

Stand/walk 6 hours

Heavy lifting 50 lbs

Evening/weekend availability

Education

High School Diploma

Tools

MS Office

Job description

Galaxy Park, operated by AEG Worldwide, seeks a Guest Services Representative to deliver an outstanding guest experience. You will welcome guests, provide venue information, handle inquiries, and assist with registrations and bookings.

The role requires standing for long periods, processing payments, and ensuring safety protocols inside the venue. Evening, weekend work and high-school diploma with 1–2 years of experience are expected.