Guest Experience Associate (Cashier/Runner) - Flexible Shifts

Torchy's Tacos; Liberty (AL); On-site; USD 17,000 - 18,000; Full time

Benefits offered by this job

Pay: $12–$13 hourly + pooled tips

Pooled tips

Flexible schedules

Discount card for food

Medical/Dental/Vision after 1 year

401(k) after 6 months

PTO after 1 year

Torchy’s Family Foundation

Job summary

Torchy’s Tacos is hiring a Cashier/Runner to greet guests, take orders, and run food with a focus on exceptional hospitality. You’ll learn the menu, suggest promotions, and ensure fast, accurate transactions.

Join our team to deliver a welcoming experience, handle POS, maintain cleanliness, and work closely with management and the kitchen to exceed guests’ expectations. Flexible schedules and paid time off are part of the opportunity.

Qualifications

• Strong verbal communication skills.
• Availability to work a flexible schedule.
• Must meet state and local requirements for Food Handler’s and Alcohol Server certifications
• Certifications must be obtained by your first day or within the timeline required by your location

Responsibilities

• Point of Sale: Greet guests, ask questions to understand their needs, offer suggestions, and ensure each transaction is fast and accurate.
• Guest Experience: Deliver outstanding hospitality, making each guest feel welcomed and valued from the moment they step into Torchy's.
• Menu Mastery: Learn the menu and maintain knowledge of current promotions to make personalized recommendations that delight our guests and cater to their preferences and dietary needs.
• Dining Room: Run food to tables, ensuring that every guest receives their order correctly and with speed.
• Proactively offer refills on chips and drinks and identify opportunities to exceed guests' expectations.
• Cleanliness: Ensure all guest-facing areas of the restaurant are neat, clean, organized, and inviting.
• Teamwork: Work collaboratively with managers, the kitchen, and the rest of the Hospitality Team to ensure problems are resolved and guests receive smooth and efficient service that keeps them coming back.
• Additional Support: Perform other duties as assigned.

Job description

Torchy’s Tacos is hiring a Cashier/Runner to greet guests, take orders, and run food with a focus on exceptional hospitality. You’ll learn the menu, suggest promotions, and ensure fast, accurate transactions.

Join our team to deliver a welcoming experience, handle POS, maintain cleanliness, and work closely with management and the kitchen to exceed guests’ expectations. Flexible schedules and paid time off are part of the opportunity.