Guest Experience Associate – Bowling Center

Spanish Springs Lanes; Virginia Beach (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Virginia Beach is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage waitlists and assist with bowling operations. The role includes ringing sales, handling the POS system, and providing basic bowling instruction to guests.

The position emphasizes friendly customer service, strong phone etiquette, and adherence to cash control procedures. Weekends and evening shifts are required for this part-time role.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Promptly notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Excellent telephone etiquette

Friendly customer service

Cash handling

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment in Virginia Beach is seeking a part-time Greeter/Counter Desk Attendant to welcome guests, manage waitlists and assist with bowling operations. The role includes ringing sales, handling the POS system, and providing basic bowling instruction to guests.

The position emphasizes friendly customer service, strong phone etiquette, and adherence to cash control procedures. Weekends and evening shifts are required for this part-time role.