Guest Experience Associate

Renew Cannabis Co.; Grand Rapids (MI); Hybrid; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid time off

Employee discount

Employee sponsored life insurance

Employee assistance program

401K & 401K matching

Job summary

Common Citizen is seeking a Guest Receptionist in Michigan to greet customers, check patients in, and provide a high level of customer service at the retail provisioning center.

You will be the face of the company, maintaining a friendly environment, handling transactions, and ensuring accurate information entry with the POS system. This role requires flexibility for varying shifts and a strong commitment to safety and compliance.

Qualifications

• Problem solving skills.
• Experience in cash handling.
• Flexibility for shift times (weekends, days, night shifts).

Responsibilities

• Ensure store is properly organized and stocked during all hours of business.
• Strong communication for in-person or phone conversations.
• Schedule/confirm appointments.
• Promote a positive work environment, customer service oriented and follow policies and procedures.
• Maintain product knowledge of the industry.
• Greet customers when entering shop.
• Entering and updating patient and customer information accurately with point of sales system.
• Verify proper paperwork, documentation and identification.

Skills

Problem solving

Cash handling

Shift flexibility

Job description

Common Citizen is seeking a Guest Receptionist in Michigan to greet customers, check patients in, and provide a high level of customer service at the retail provisioning center.

You will be the face of the company, maintaining a friendly environment, handling transactions, and ensuring accurate information entry with the POS system. This role requires flexibility for varying shifts and a strong commitment to safety and compliance.