Guest Experience Specialist – Cannabis Retail

Renew Cannabis Co.; Westland (MI); Hybrid; USD 21.000 - 28.000; Vollzeit

Zusammenfassung

Common Citizen in Michigan seeks a Guest Advisor to deliver exceptional customer service and education at our provisioning center. The role focuses on guiding guests to cannabis products that enhance quality of life, with the Guest Advisor acting as a knowledgeable educator first and salesperson second.

The position requires at least 2 years in retail customer service and familiarity with ordering platforms (Dutchie, Weedmaps) and POS systems.

Qualifikationen

• 2+ years in a customer service role within a retail environment.
• Familiarity with ordering platforms (Dutchie, Weedmaps) and POS systems.
• Cannabis knowledge or experience preferred, not required.

Aufgaben

• Deliver exceptional customer service and educate guests.
• Assist guests with product selection and information to improve quality of life.
• Maintain compliance with regulations and company protocols.
• Support fulfillment and POS data entry as needed.

Kenntnisse

Customer service

Retail experience

POS familiarity

Problem solving

Cannabis knowledge

Tools

Dutchie

Weedmaps

Jobbeschreibung

Common Citizen in Michigan seeks a Guest Advisor to deliver exceptional customer service and education at our provisioning center. The role focuses on guiding guests to cannabis products that enhance quality of life, with the Guest Advisor acting as a knowledgeable educator first and salesperson second.

The position requires at least 2 years in retail customer service and familiarity with ordering platforms (Dutchie, Weedmaps) and POS systems.