Guest Experience Front Desk Specialist

McLaren Health Care; Clare (MI); On-site; USD 28,000 - 36,000; Full time

Job summary

McLaren Health Care in Michigan is seeking a friendly receptionist to be the first point of contact for visitors. You will greet guests, direct them to the right office, answer phones, screen calls, and provide basic information in person or by email.

This full-time role runs from 8:00am to 5:00pm, with no on-call duties. The ideal candidate has a high school diploma or GED and prior customer-facing experience is preferred.

Qualifications

• Greet and direct visitors to the appropriate person.
• Answer, screen and forward incoming phone calls.
• Provide basic information in person, by phone or email.
• Receive, sort and distribute daily mail and deliveries.

Responsibilities

• Greet and welcome guests as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen and forward incoming phone calls.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort and distribute daily mail/deliveries.

Skills

Customer service

Phone etiquette

Communication

Professionalism

Education

High School Diploma or GED

Job description

McLaren Health Care in Michigan is seeking a friendly receptionist to be the first point of contact for visitors. You will greet guests, direct them to the right office, answer phones, screen calls, and provide basic information in person or by email.

This full-time role runs from 8:00am to 5:00pm, with no on-call duties. The ideal candidate has a high school diploma or GED and prior customer-facing experience is preferred.