Guest Experience Ambassador - Weekend Part-Time

Highland Springs; Highland Springs (VA); On-site; USD 17,000 - 25,000; Part time

Job summary

Highland Springs Post Acute in Highland Springs, VA is hiring a Part Time Weekend Guest Services team member. 11:30am-8pm shift available.

The Guest Services team provides a welcoming guest experience from admission to discharge, acting as a liaison between families, patients and staff. Responsibilities include Ambassador Rounds, preparing rooms, assisting admissions, tours and related administrative tasks.

Qualifications

• Exceptional customer service skills.
• Ability to multitask and handle administrative tasks.

Responsibilities

• Conduct Ambassador Rounds daily to ensure rooms are ready for admission.
• Meet with patients and families upon admission to assist with transition.
• Coordinate with staff to address patient and family needs.
• Complete administrative projects as directed by supervisor.
• Utilize computer skills to complete required tasks.
• Support admissions and activities departments with tours, paperwork and engagement.

Job description

Highland Springs Post Acute in Highland Springs, VA is hiring a Part Time Weekend Guest Services team member. 11:30am-8pm shift available.

The Guest Services team provides a welcoming guest experience from admission to discharge, acting as a liaison between families, patients and staff. Responsibilities include Ambassador Rounds, preparing rooms, assisting admissions, tours and related administrative tasks.