Weekend Front Desk Ambassador — Flexible Part-Time Guest Service

WSS Greenbrier; Chesapeake (VA); Vor Ort; USD 19.000 - 20.000; Teilzeit

Zusammenfassung

WSS Greenbrier in Chesapeake, VA is seeking a Part-Time Guest Services Ambassador (GSA) to be the welcoming face at the hotel, handling front desk operations and guest relations. This role offers one day of work per week, with optional cross-training in housekeeping for added versatility.

You will contribute to guest satisfaction, manage front desk tasks, and assist with lead management to support property revenue goals. This flexible position is ideal for a supplementary role.

Qualifikationen

• Experience in guest services or hospitality is preferred.
• Strong communication and conflict-resolution skills.
• Willingness to cross-train in housekeeping if needed.

Aufgaben

• Greet guests warmly and provide an excellent guest experience.
• Coordinate all front desk operations including check-ins and reservations.
• Solicit guest feedback and resolve issues quickly.
• Execute the lead management process and review studio inventory daily to maximize revenue.
• Cross-train on duties of non-management staff, including housekeeping when requested.

Kenntnisse

Guest relations

Customer service

Front desk operations

Jobbeschreibung

WSS Greenbrier in Chesapeake, VA is seeking a Part-Time Guest Services Ambassador (GSA) to be the welcoming face at the hotel, handling front desk operations and guest relations. This role offers one day of work per week, with optional cross-training in housekeeping for added versatility.

You will contribute to guest satisfaction, manage front desk tasks, and assist with lead management to support property revenue goals. This flexible position is ideal for a supplementary role.