Guest Experience Ambassador — Resort & Park Services

Entertainment Places; Orlando (FL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets for family &

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events & giveaways

Job summary

Discovery Cove Orlando is hiring Ambassadors to provide exceptional guest service in a dynamic environment. You will help maintain park cleanliness, assist guests with directions, and support safety, emergencies, and daily operations.

A strong team spirit and calm demeanor are essential for success in this fast-paced setting. Role requires physical stamina, the ability to stand/walk all shift, and flexibility to work indoors and outdoors in all weather conditions.

Qualifications

• Ability to pass all required training.
• Comfortable working around water and animals.
• Willingness to work indoors/outdoors in all weather conditions.

Responsibilities

• Maintain cleanliness of restroom/park areas and stock supplies.
• Interact with guests and answer questions to ensure a positive visit.
• Direct guests to attractions and assist with park emergencies when needed.
• Complete opening and closing procedures and report repair needs.
• Maintain/organize storage closets and support crowd flow through stadiums.
• Notify leadership of any supplies needed and assist with safety protocols.

Skills

Team player

Guest service

Communication skills

Multitasking

Training readiness

Calm under pressure

Stamina

Weather versatility

Physical endurance

Job description

Discovery Cove Orlando is hiring Ambassadors to provide exceptional guest service in a dynamic environment. You will help maintain park cleanliness, assist guests with directions, and support safety, emergencies, and daily operations.

A strong team spirit and calm demeanor are essential for success in this fast-paced setting. Role requires physical stamina, the ability to stand/walk all shift, and flexibility to work indoors and outdoors in all weather conditions.