Guest Experience Ambassador (Part-Time)

Bass Pro Shops; Lexington (KY); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Discounts on retail merchandise

Employee promotions & events

Paid holidays

401k Retirement Savings

Paid vacation

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Lexington, KY is seeking a friendly Greeter to welcome guests and support front-end operations. You will greet customers, share information, distribute promotional materials, and help direct shoppers to services and merchandise.

This part-time role requires excellent communication, reliability, and the ability to work with a positive, outgoing attitude. You’ll model our brand standards, assist with check-ins and events, and collaborate with team members to ensure a safe,

Qualifications

• Experience in a customer service environment.
• Excellent verbal and written communication skills.
• Excellent organization skills and attention to detail.
• Adaptability to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.

Responsibilities

• Greets all customers in a friendly and outgoing manner.
• Promotes programs (e.g., CLUB Membership, VOC, In-Store Pickup) when appropriate.
• Models brand standards by adhering to dress code and presenting a professional image.
• Checks in customers’ merchandise for returns and checks in vendor representatives.
• Provides promotional materials and information about events and promotions.
• Keeps entryway and surrounding area clean, tidy, and safe for customers.
• Assists with customer check-ins for firearms/weapons per SOP; greeters should not handle firearms.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Initiative

Adaptability

Education

High School Diploma or Equivalent

Job description

Bass Pro Shops in Lexington, KY is seeking a friendly Greeter to welcome guests and support front-end operations. You will greet customers, share information, distribute promotional materials, and help direct shoppers to services and merchandise.

This part-time role requires excellent communication, reliability, and the ability to work with a positive, outgoing attitude. You’ll model our brand standards, assist with check-ins and events, and collaborate with team members to ensure a safe,