Guest Experience Ambassador - Fun, Safety & Service

Dave & Buster's Management Corporation, Inc.; Gilbert (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Discounted food and drinks

50% off food, beverages, activities, &

Unlimited game play

Tuition reimbursement

New center opening team

Rewards program

Paid time off

Family Fund

Certified trainer

Job summary

Main Event Entertainment is seeking Brand Ambassadors to greet Guests, answer questions, and guide them through activities while maintaining safety and cleanliness. You’ll be the first and last impression for Guests, creating a FUN and welcoming environment.

Responsibilities include welcoming Guests, communicating wait times, escorting to activities, and performing opening/closing duties. Must have flexibility for days, nights, and weekends; food handler certification is preferred or required.

Qualifications

• Guest-focused mindset with a positive attitude and strong customer service skills.
• Teamwork is essential to ensure smooth operations across activities and dining.
• Ability to communicate clearly with Guests, teammates and supervisors.
• Food Handlers Certification or willingness to obtain certification as required.

Responsibilities

• Greet Guests and act as an ambassador of FUN while upholding safety standards.
• Answer questions about activities, directions and wait times for games and food.
• Escort Guests to activities and explain safety rules.
• Assist with table maintenance and open/close duties as required.

Skills

Guest focus

Teamwork

Problem solving

Multi-tasking

Communication

Tools

Food Handlers Certification

Job description

Main Event Entertainment is seeking Brand Ambassadors to greet Guests, answer questions, and guide them through activities while maintaining safety and cleanliness. You’ll be the first and last impression for Guests, creating a FUN and welcoming environment.

Responsibilities include welcoming Guests, communicating wait times, escorting to activities, and performing opening/closing duties. Must have flexibility for days, nights, and weekends; food handler certification is preferred or required.