Guest Experience Advocate — Fun, Safety, Perks

Dave & Buster's Management Corporation, Inc.; Greenville (SC); On-site; USD 9,600 - 20,000; Full time

Benefits offered by this job

50% off food/bev/games

Tuition Reimbursement

New Center Opening Team

Rewards & recognition program

Benefits and PTO

Family Fund support

Become a Certified Trainer

Job summary

Main Event Entertainment is seeking a Brand Ambassador to greet guests, guide them to activities, explain rules, and uphold safety standards. You’ll answer questions, manage wait times, and help deliver a fun, inclusive guest experience across a vibrant entertainment center.

Role requires a customer-first attitude, teamwork, and the ability to multitask in a fast-paced environment. Food Handlers Certification is required where applicable. E-Verify participation noted.

Qualifications

• Customer service and hospitality mindset required.
• Ability to communicate clearly with guests and team.
• Willingness to work flexible shifts including days, nights and weekends.

Responsibilities

• Welcome and greet guests, be a friendly FUN ambassador.
• Answer questions about activities and directions.
• Manage guest experience and explain wait times.
• Escort guests to activities and explain safety rules.
• Maintain cleanliness and safety standards.

Skills

Guest-focused

Teamwork

Communication

Problem-solving

Multitasking

Education

Food Handlers Certification

Job description

Main Event Entertainment is seeking a Brand Ambassador to greet guests, guide them to activities, explain rules, and uphold safety standards. You’ll answer questions, manage wait times, and help deliver a fun, inclusive guest experience across a vibrant entertainment center.

Role requires a customer-first attitude, teamwork, and the ability to multitask in a fast-paced environment. Food Handlers Certification is required where applicable. E-Verify participation noted.