Guest Experience Ambassador — Front Desk

Peachtree Group; Chandler (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays and PTO

Employee Assistance Program

Job summary

Home2 Suites Chandler is seeking a Front Desk Agent for a full-time, on-site role in Chandler, AZ. You will greet guests, handle check-ins/outs, process payments, and respond to requests to ensure a smooth stay.

The ideal candidate has 1–2 years in guest services, excellent communication, and a customer-focused mindset. Peachtree Group offers medical/dental/vision, 401(k), Paid Holidays and PTO, and EAP programs, supporting a positive team environment.

Qualifications

• 1-2 years: customer or guest service background
• 1 year: Hotel Front Desk

Responsibilities

• Greet guests with a warm welcome and secure payment at check-in.
• Verify and adjust guest billing during stay.
• Assist guests with reservations and requests in a friendly, timely manner.
• Uphold brand standards to ensure guest satisfaction.
• Anticipate guest needs and provide creative solutions.

Skills

Guest service

Customer service

Job description

Home2 Suites Chandler is seeking a Front Desk Agent for a full-time, on-site role in Chandler, AZ. You will greet guests, handle check-ins/outs, process payments, and respond to requests to ensure a smooth stay.

The ideal candidate has 1–2 years in guest services, excellent communication, and a customer-focused mindset. Peachtree Group offers medical/dental/vision, 401(k), Paid Holidays and PTO, and EAP programs, supporting a positive team environment.