Front Desk Agent

Peachtree Group; Chandler (AZ); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid holidays and PTO

Employee Assistance Program

Job summary

Home2 Suites Chandler is seeking a Front Desk Agent for a full-time, on-site role in Chandler, AZ. You will greet guests, handle check-ins/outs, process payments, and respond to requests to ensure a smooth stay.

The ideal candidate has 1–2 years in guest services, excellent communication, and a customer-focused mindset. Peachtree Group offers medical/dental/vision, 401(k), Paid Holidays and PTO, and EAP programs, supporting a positive team environment.

Qualifications

• 1-2 years: customer or guest service background
• 1 year: Hotel Front Desk

Responsibilities

• Greet guests with a warm welcome and secure payment at check-in.
• Verify and adjust guest billing during stay.
• Assist guests with reservations and requests in a friendly, timely manner.
• Uphold brand standards to ensure guest satisfaction.
• Anticipate guest needs and provide creative solutions.

Skills

Guest service

Customer service

Job description

Home2 Suites Chandler
Chandler, AZ 85248, USA

• On-site
• Guest Services
• Full-Time
• Requisition #: FRONT019776

Description

Front Desk Agent Full time

This position is responsible for providing a great first impression, a warm welcome and provide a level of service throughout our guests stay,you are the face of the Hotel and the person who can create a great experience. You will be responsible for securing payment at check in, verifying and adjusting billing, assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Qualifications

Behaviors

Preferred

Team Player : Works well as a member of a group

Enthusiastic : Shows intense and eager enjoyment and interest

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Growth Opportunities : Inspired to perform well by the chance to take on more responsibility

Experience

Required

1-2 years: Hotel is looking for someone with a customer or guest service background

1 year: Hotel Front Desk

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.