Guest Experience Brand Ambassador

Dave & Buster's Management Corporation, Inc.; Albuquerque (NM); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Food discount

Tuition reimbursement

Internal promotions

New center opening

Rewards program

Paid time off

Family Fund

Certified Trainer

E-Verify / Equal Opportunity

Job summary

Main Event in Albuquerque is seeking Brand Ambassadors to greet Guests, advise on activities, and help tailor the FUN experience while maintaining top safety and sanitation standards. You’ll be the first and last impression, directing Guests to games, food, and other activities with clear communication.

This role emphasizes guest focus, teamwork, and flexibility to work days, nights, or weekends. Perks include discounts, tuition reimbursement, growth opportunities, and more.

Qualifications

• Prior food and beverage experience is a plus but not required.
• Guest-focused mindset.
• Teamwork is essential.
• Food Handlers Certification, as required.
• Strong problem solving and multi-tasking skills.
• Ability to communicate with management, team members, and guests.
• Availability to work days, nights and weekends.

Responsibilities

• Upholding cleanliness and safety standards.
• Welcoming Guests and representing FUN.
• Communicating with the team about first-time Guests.
• Answering guests' questions on activities and directions.
• Managing guest experience by clarifying wait times for games, food and activities.
• Escorting Guests to activities, explaining safety rules, and assisting with table maintenance.
• Thanking guests and welcoming them back.
• Performing opening, mid-day or closing duties.

Skills

Guest-focused mindset

Teamwork

Problem solving

Multi-tasking

Education

Food Handlers Certification

Job description

Main Event in Albuquerque is seeking Brand Ambassadors to greet Guests, advise on activities, and help tailor the FUN experience while maintaining top safety and sanitation standards. You’ll be the first and last impression, directing Guests to games, food, and other activities with clear communication.

This role emphasizes guest focus, teamwork, and flexibility to work days, nights, or weekends. Perks include discounts, tuition reimbursement, growth opportunities, and more.