Guest Experience Ambassador

Park Place Operations Inc; Nashville (TN); Sur place; USD 32 000 - 42 000; Plein temps

Résumé du poste

Paycom - ATS in Nashville seeks a dispatcher and customer service associate to provide a welcoming environment, answer questions, direct guests to parking, and dispatch shuttles while optimizing space and maintaining tidy checkouts.

The role requires a high school diploma, prior dispatch or cashier or customer service experience, basic math and computer skills, and a cooperative, reliable attitude in a fast-paced setting.

Qualifications

• High School diploma or equivalent required.
• Prior dispatch, cashier, or customer service experience preferred.
• Strong English communication skills required.
• Basic math and computer skills needed.
• Reliable, cooperative, and customer-focused.

Responsabilités

• Answer customers questions and provide information on procedures or policies.
• Create a welcoming experience by authentically greeting customers.
• Direct guests to parking space and accurately complete transactions.
• Dispatch shuttles and ensure space usage is maximized.
• Receive and prioritize incoming telephone calls.
• Compile and maintain reports and records.
• Stock water coolers and maintain cleanliness.
• Complete other duties as assigned.

Connaissances

Customer service

Dispatch

Cashiering

Multitasking

Teamwork

Communication

Basic math

Attention to detail

Formation

High School diploma or equivalent

Outils

Basic computer skills

Description du poste

Paycom - ATS in Nashville seeks a dispatcher and customer service associate to provide a welcoming environment, answer questions, direct guests to parking, and dispatch shuttles while optimizing space and maintaining tidy checkouts.

The role requires a high school diploma, prior dispatch or cashier or customer service experience, basic math and computer skills, and a cooperative, reliable attitude in a fast-paced setting.