Guest Experience Agent & Shuttle Driver

Peachtree Group; Omaha (NE); On-site; USD 31,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group is seeking a Guest Service Agent/Shuttle Driver in Omaha to warmly welcome guests, assist with reservations, and coordinate shuttle services. The role emphasizes accuracy in check-ins/outs, secure payment processing, and precise billing adjustments while upholding brand standards.

The position requires a professional demeanor, proactive guest assistance, and creative problem-solving to exceed expectations.

Responsibilities

• Process guest check-ins and check-outs accurately and efficiently.
• Secure payments and verify/adjust guest billing as needed.
• Assist guests with reservations, requests, and special accommodations in a timely manner.
• Provide friendly, professional service while adhering to brand standards and procedures.
• Anticipate guest needs and offer creative solutions to enhance the guest experience.

Job description

Peachtree Group is seeking a Guest Service Agent/Shuttle Driver in Omaha to warmly welcome guests, assist with reservations, and coordinate shuttle services. The role emphasizes accuracy in check-ins/outs, secure payment processing, and precise billing adjustments while upholding brand standards.

The position requires a professional demeanor, proactive guest assistance, and creative problem-solving to exceed expectations.