Guest Experience Agent (Part-Time) – Austin Hotel

Hyatt Hotels Corporation; Austin (TX); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical, Dental, Vision

401K with company match

Free room nights

Paid Time Off

Job summary

Carpenter Hotel seeks an enthusiastic Part-Time Front Desk Agent to join the team. You will handle telephone operations, check guests in and out, take reservations, and provide concierge services to guests with a friendly, professional approach.

This role is based at Carpenter Hotel in South Austin, a vibrant property with a pool, dining options and easy access to local attractions. Benefits include medical, dental, vision, 401K with company match, free room nights, paid time off and wellbeing

Qualifications

• Six months related experience in hospitality or service industry.
• High School diploma or GED required; college degree preferred.

Responsibilities

• Adhere to all standards of operations, policies and procedures.
• Check in and out hotel guests in a confident, professional and personalized manner.
• Take hotel reservations accurately and efficiently.
• Assist in the development and implementation of special projects.
• Maintain contact with guests and respond to questions and concerns.

Skills

Hospitality experience

Customer service

Basic computer skills

Education

High School diploma or GED

College degree preferred

Tools

Property Management System

Job description

Carpenter Hotel seeks an enthusiastic Part-Time Front Desk Agent to join the team. You will handle telephone operations, check guests in and out, take reservations, and provide concierge services to guests with a friendly, professional approach.

This role is based at Carpenter Hotel in South Austin, a vibrant property with a pool, dining options and easy access to local attractions. Benefits include medical, dental, vision, 401K with company match, free room nights, paid time off and wellbeing