Guest Experience Agent - Hotel Front Desk (Full-Time)

Caesars Entertainment; Maricopa (AZ); Presencial; USD 19.000 - 30.000; Tempo integral

Resumo da vaga

Caesars Entertainment Corporation is seeking a Guest Service Representative- Hotel- Full Time at Harrah's Ak-Chin Casino. You will check guests in/out, handle cashier duties, and inform guests about shows, services, and amenities.

Strong customer service, English fluency, and computer skills are required, with the ability to work flexible hours and maintain a polished appearance. The role emphasizes energetic, outgoing personalities and the ability to assist guests efficiently in a fast-paced

Qualificações

• High School Diploma or GED required.
• Must have customer service experience.
• Computer experience and proficiency in common computer applications and Internet use.
• Must be able to speak, read, write and understand English.
• Must be able to work flexible hours and be open to corrective feedback and direction.

Responsabilidades

• Checks guest in and out of hotel following established procedures.
• Acts as hotel cashier with accurate record keeping and cash handling.
• Informs guests of shows, facilities, services and room amenities.
• Assists guests with special requests and presents options when needed.
• Answers phone professionally and assists guests with questions/concerns.

Conhecimentos

Customer service experience

English proficiency

Computer literacy

Formação

High School Diploma or GED

Descrição da vaga

Caesars Entertainment Corporation is seeking a Guest Service Representative- Hotel- Full Time at Harrah's Ak-Chin Casino. You will check guests in/out, handle cashier duties, and inform guests about shows, services, and amenities.

Strong customer service, English fluency, and computer skills are required, with the ability to work flexible hours and maintain a polished appearance. The role emphasizes energetic, outgoing personalities and the ability to assist guests efficiently in a fast-paced