Guest Experience Agent - Hotel Front Desk (Benefits)

ViziRecruiter,LLC.; Riverside (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Paid time off

Job summary

A leading hospitality company is seeking passionate individuals to fill guest service roles in Riverside, California. Responsibilities include checking in guests, managing room availability, and responding to inquiries. Candidates should possess a high school diploma and have strong communication skills. Enjoy a dynamic environment where you can grow and develop your career while ensuring a pleasant stay for guests. Competitive benefits and support for personal growth are offered.

Qualifications

• Ability to read and interpret business documents and governmental regulations.
• Experience in customer service related to hospitality.
• Excellent rapport-building skills with diverse groups.

Responsibilities

• Greet and register guests at the hotel.
• Verify customer payments for accommodations.
• Maintain accurate records of room availability.
• Assist guests with inquiries and service requests.
• Balance cash and prepare deposits for shift closing.

Skills

Customer service

Effective communication

Problem-solving

Education

High school diploma or equivalent

Job description

A leading hospitality company is seeking passionate individuals to fill guest service roles in Riverside, California. Responsibilities include checking in guests, managing room availability, and responding to inquiries. Candidates should possess a high school diploma and have strong communication skills. Enjoy a dynamic environment where you can grow and develop your career while ensuring a pleasant stay for guests. Competitive benefits and support for personal growth are offered.