Guest Experience Agent - Busy Hotel Front Desk

ViziRecruiter,LLC.; Riverside (CA); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

Wellness programs

401(k) matching

Paid time off

Job summary

A leading hospitality company in Riverside, CA is seeking individuals for guest services roles. Responsibilities include welcoming guests, managing room assignments, and handling inquiries. Candidates should possess a high school diploma and have at least six months of experience in a similar role. Excellent communication skills and the ability to build rapport with guests are essential. This position offers an opportunity to thrive in a fast-paced environment focused on customer satisfaction.

Qualifications

• Minimum of six months’ related experience or equivalent combination of education and experience.
• Ability to read and interpret various business documents and regulations.
• Excellent rapport-building skills with customers and team members.

Responsibilities

• Greet, register, and assign rooms to guests.
• Verify customers’ credit and payment methods.
• Keep records of room availability and guests’ accounts.
• Assure cleanliness and organization of work areas.

Skills

Customer service

Effective communication

Problem-solving

Education

High school diploma or equivalent

Job description

A leading hospitality company in Riverside, CA is seeking individuals for guest services roles. Responsibilities include welcoming guests, managing room assignments, and handling inquiries. Candidates should possess a high school diploma and have at least six months of experience in a similar role. Excellent communication skills and the ability to build rapport with guests are essential. This position offers an opportunity to thrive in a fast-paced environment focused on customer satisfaction.