Guest Experience Agent: Front Desk & Reservations

Peachtree Group; Atlanta (GA); Hybrid; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401(k) retirement match

Paid holidays

Paid time off

Employee Assistance Program

Job summary

Peachtree Group is seeking a friendly Guest Service Agent for Homewood Suites-Atlanta, GA, to assist guests with check-ins/outs, reservations and requests in a prompt and professional manner.

The role emphasizes processing payments and ensuring accurate billing while upholding brand standards and delivering exceptional guest experiences in a busy hotel environment. This full-time position is based in Atlanta, GA, and offers a comprehensive benefits package and opportunities for career growth.

Responsibilities

• Processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner.

Job description

Peachtree Group is seeking a friendly Guest Service Agent for Homewood Suites-Atlanta, GA, to assist guests with check-ins/outs, reservations and requests in a prompt and professional manner.

The role emphasizes processing payments and ensuring accurate billing while upholding brand standards and delivering exceptional guest experiences in a busy hotel environment. This full-time position is based in Atlanta, GA, and offers a comprehensive benefits package and opportunities for career growth.